Customer service

Contact United

Reservations Center Phone: 662 353-3939
Fax: 662 353-3949
Hours of operation:
Monday – Friday  : 08:00-17:00
Public Holidays : 09:00-12:00
Saturday & Sunday  :  closed

Our full-service reservations sales agents will assist you by phone with all your travel planning needs. Should you decide to purchase tickets with an agent at the airport or by calling reservations, a fee may be charged. This fee does not apply to government and military fares, when reservations are purchased on unitedairlines.co.th, or for 1K® and Global ServicesSM members.
Mileage Plus Service Center

Phone: 662 353-3959
Fax: 662 353-3958
Hours of operation:
Monday – Friday  : 08:00-17:00
Saturday, Sunday & Public Holidays :
closed

Address:
TMB Bank Silom Building, 6th Floor, 393 Silom Road, Bangkok 10500
Thailand

Baggage Services

Phone: 662 134 6139-40
Fax: 662 134 6142

Address:
Suvarnabhumi Airport
Customer Service Office
Passenger Terminal , 5th Floor
99 Bangna – Trad   
Rachathewa Bangphli
Samutprakarn 10540

Customer Relations
(For past date travel only)
Email : customerrelations@united.com

To ensure delivery of our reply email, please make sure that emails from United are not blocked by your email account.
 
Cargo Services

Phone: 662 353-3989
Fax: 662 353-3992
Hours of operation:
Monday – Friday  : 08:00-17:00
Saturday, Sunday & Public Holidays : closed

Address:
TMB Bank Silom Building, 6th Floor, 393 Silom Road, Bangkok 10500
Thailand


Sales

Phone: 662 353-3990
Fax: 662 353-3991
Hours of operation:
Monday – Friday  : 08:00-17:00
Saturday , Sunday & Public holidays :  closed

Address:
TMB Bank Silom Building, 6th Floor, 393 Silom Road, Bangkok 10500
Thailand

Ticket Office

Phone: 662 353-3900
Fax: 662 353-3994
Hours of operation:
Monday – Friday  : 08:00-17:00
Public holidays : 09:00-12:00
Saturday & Sunday  :  closed

Address:
TMB Bank Silom Building, 6th Floor, 393 Silom Road, Bangkok 10500
Thailand
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