Arrivals
United arrival passengers clear immigration, collect baggage and clear customs at Level 2 of the main Passenger Terminal. There is no rail connection between the airport and the city at this moment. Taxis are available outside the arrival hall on Level 2.

Location
Suvarnabhumi (pronounced as su-wan-na-poom) Bangkok International Airport (BKK) was opened on 27 Sep. 2006. The airport is located 30 kms. to the east of Bangkok. It replaced Bangkok Don Muang International Airport (re-coded as DMK) - one of Asian longest serving airports, as the gateway of the city. DMK is now used mainly for charter flights.

Departures
United Check-in is located at Island L, check-in positions 1-10, on Departure Level 4 of Main Passenger Terminal. Tickets issued after 1 November 2006 for the passengers traveling on/after 1 February 2007 are included to pay Thai airport tax (PSC) of THB 700.

Check-in
Please ensure that you are at the airport no later than 2 hours before departure, with your ticket and your passport. An extensive security check is part of the Transportation Security Administration requirements for all flights operated by a US airline.

Lounges
United use TG lounge and/or the airport CIP Louis Tavern as First Class and Business Class lounges.  They are located at Level 3, airside of the international departure concourse.

Terminal Buildings
BKK has a single passenger terminal building with concourses (A to G) link to both ends of the central building.  Concourse A to B are domestic gates with LCC terminal will be located near concourse A.  C to G concourses are designed for international services.

Future Developments
The construction of a high speed rail link from the airport to the city has started in July 2005, and is scheduled to complete by mid to end of 2009.